Shipping policy
Shipping Policy – Aunexa Pakistan
Last Updated: August 2026
Welcome to Aunexa Pakistan. We are committed to delivering your orders safely and on time across Pakistan.
Processing Time
-
All orders are processed within 1–3 business days after order confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times are:
-
Major Cities: 2–5 business days
-
Other Areas: 3–7 business days
Please note that delivery times may vary due to weather conditions, courier delays, or public holidays.
Shipping Charges
-
Shipping charges are displayed at checkout before you complete your purchase.
-
We may offer Free Shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number (where available) via SMS, email, or WhatsApp so you can track your parcel.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact our support team within 48 hours of receiving (or expected receiving) your order. We will do our best to resolve the issue as quickly as possible.
Incorrect Address
Customers are responsible for providing the correct shipping address. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Cash on Delivery (COD)
Cash on Delivery (COD) is available for most locations in Pakistan. In some remote areas, COD may not be available.
Contact Us
If you have any questions regarding shipping, please contact us through our store's Contact Us page or customer support channels.
Thank you for shopping with Aunexa Pakistan. We appreciate your trust and look forward to serving you.